Alexandria, Eastern Cape, South Africa info@hopewell-lodge.com            
+27 83 281 3383

Terms and Conditions

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[title color=”brown” size=”h2″] General [/title]

  • All rates quoted are rack rates (including VAT at 14%) and are subject to change.
  • Rates are quoted per person per night on an inclusive basis and include: Accommodation, game drives, all meals, tea and coffee, house wines, soft drinks, local beers and spirits, and game drive refreshments.
  • Rates do NOT include: Telephone, laundry, premium spirit brands, premium wines, champagne, cigars, transfers or gratuities. These will be charged, together with items from the curio shop, on departure.

 

[title color=”brown” size=”h2″] Children [/title]

Hopewell is child friendly, however we do recommend a minimum age of 12 years. Special arrangements can be made for younger children on request.

  • Under 12 years of age, 50% of adult rate
  • 12 years and over : full rate

 

[title color=”brown” size=”h2″] Payment [/title]

  • A 50% deposit is required to confirm the reservation.
  • Payment in full is required 30 days prior to arrival.
  • Master and Visa cards are accepted at the Reserve.
  • Please email bank transfer slip to Hopewell at info@hopewell-lodge.com

 

[title color=”brown” size=”h2″] Cancellation Policy [/title]

  • 25% of full fee if cancelled less than 30 days prior to arrival.
  • 50% of full fee if cancelled less than 21 days prior to arrival.
  • 100% of full fee if cancelled less than 7 days prior to arrival.

We recommend that you take out insurance against cancellation due to unforeseen circumstances.

[title color=”brown” size=”h2″] Arrival/Departure [/title]

  • Rooms may be occupied from 14h00 on the day of arrival.
  • Lunch will be provided on arrival. Please advise us of your anticipated arrival time so that we may cater accordingly.
  • Rooms to be vacated by 10h00 on the day of departure for the convenience of arriving guests.

 

[title color=”brown” size=”h2″] Transfers [/title]

Transfers to and from Hopewell Game Reserve can be arranged. Kindly make enquiries when booking.

[title color=”brown” size=”h2″] Special Needs and Catering Requirements [/title]

Please inform reservations of any special dietary requirements.

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